Q: What is your return policy?
A: We offer a hassle-free 14-day return policy for all items. Products must be returned in their original condition, with any sealed or graded items remaining unopened. If you encounter any issues with your order, please contact us at support@dacardworlds.com or call +1 562 661 6878 for further assistance.
Q: What are your shipping rates and estimated delivery times?
A: Shipping rates vary based on the destination and weight of the items. Orders typically take 1-3 business days for processing, and delivery can take between 7-11 days. For valuable or fragile items, special handling and shipping services are used to ensure safe delivery.
Q: Do you offer international shipping?
A: Yes, we offer international shipping to select countries. Delivery times may vary based on location, and additional customs fees may apply.
Q: What forms of payment are accepted?
A: We accept major credit cards (Visa, MasterCard, American Express) and PayPal. All transactions are securely processed through our SSL-encrypted checkout system.
Q: How do you handle shipping for valuable items?
A: For valuable items, we use secure, insured shipping services to guarantee safe arrival. Signature confirmation may be required upon delivery.
Q: How do I know if my payment has been received?
A: After making a purchase, a confirmation email will be sent to you with the details of your order. If you do not receive this email within 24 hours, please check your spam folder or contact us at support@dacardworlds.com.
Q: How can I track my shipment?
A: Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your package on our Order Tracking page or through the shipping carrier’s website.
Q: How long does it take for orders to be processed before shipping?
A: Orders are processed within 1-3 business days. After processing, they are shipped out, and you will receive tracking information.
Q: How can I get in touch with Dacardworlds for support?
A: Our customer support team is available via email at support@dacardworlds.com or by phone at +1 562 661 6878. You can also visit our Contact Us page to submit a form or inquire about specific concerns.